The functions of the commercial department are numerous and some of its important functions are indicated below :
Fares and Freight rates.
Acceptance and booking of traffic.
Transshipment of goods.
Delivery of goods.
Loss and damage claims.
Claims Prevention.
Refund of fares and freight.
Catering and vending services.
Marketing.
Organisation Chart | Innovations | Functions |
Bangalore City Station | PRS Centres | Passenger Amenities | Other Facilities |
Customer Facilitation Center (CFC) | Train arraival / Departure | Contact Info
