FREQUENTLY ASKED QUESTIONS (FAQ) E-PROCUREMENT
1.WHAT IS THE PRE-REQUISITE FOR REGISTERING WITH IREPS APPLICATION?
Vendors need to have valid Class III Digital Signature Certificate with Firm?s Name issued by licensed Certifying Authorities for registration with IREPS. They also need to have a computer with Internet browser (IE 6 to IE 9) and Internet connectivity. Without valid Digital Signature Certificate, User ID and Password, vendor cannot participate in E-tenders.
2.HOW TO REGISTER WITH IREPS APPLICATION?
Vendor must open " New Vendors" link from Home page and fill login registration form to obtain User ID and password for future use and direct participation in E-tenders. NREPS Vendor Users can directly click on "NREPS Users Click Here" link after clicking on "New Vendors" link so as to register themselves with IREPS as well. Before proceeding for registration, please check browser settings of your Computer System [as available on Home page] and import the public key of your DigitalSignature Certificate to Other People?of Internet browser after exporting it. In their own interest, vendors are advised to furnish correct, valid and currently in use e-mail address to receive password and other important communication through e-mail
3.HOW LONG WILL IT TAKE TO GET USER-ID AND PASSWORD AFTER SUBMISSION OF REGISTRATION REQUEST WITH IREPS?
Generally it takes three clear working days to respond to vendor?s online registration request. Vendors are requested to submit correct information such as Name of the firm, User?s name etc. as
mentioned in Digital Signature Certificate (with adequate Validity and Class III) in order to get prompt response. They are also advised to check that they are not already registered with IREPS. System generated password (which is mandatory to be changed after first login) is sent to the e-mailaddress provided at the time of filling the registration request, this e-mail ID will also serve as User ID. In case, registration request is rejected an e-mail is sent to the user duly assigning the reasons for rejection.
4.WHAT TO DO NEXT AFTER RECEIVING PASSWORD?
Connect to www.ireps.gov.inclick Login?, enter your registered email ID as user ID and enter the
password received in your email. System will prompt to change the password immediately. Change the password of your choice as per Password Policy? displayed on the same page.Then system will prompt to fill Statutory and Bank details of your firm. But the system will prompt it again, when you Login. This information is necessary in your own interest which can be viewed / edited from the right navigation links.
5.WHAT TO DO WHEN PASSWORD IS NOT RECEIVED AFTER NEW REGISTRATION?
Please contact Helpdesk
6. HOW TO OBTAIN DIGITAL SIGNATURE CERTIFICATE FROM CERTIFYING AUTHORITY (CA)?
There is a hyperlink on IREPS home page, clicking on which opens the Controller of Certifying Authority (www.cca.gov.in) website and from there one can access Certifying Authority sites using links provided. Some of the Certifying Authorities are TCS, (n)CodeSolutions, Safescrypt, E Mudra etc. Digital Signature Certificates are issued with a validity of one / two years. The same Digital Signature Certificate can be used by a subscriber any number of times for authentication and signing e- bids, documents etc. against tenders issued by Railways during its validity period.
7.WHAT IS THE SIGNIFICANCE OF DIGITAL SIGNATURE CERTIFICATE?
Digital Signature Certificate helps in establishing integrity of document/ information, authentication and non-repudiation of the person submitting any document/ information on the web site. Electronic document/ information digitally signed using Digital Signature Certificate, provided by CA licensed by CCA of India, are only recognized as legally valid document/ information as per I.T. Act 2000 and such
(Certifying Authority) certificate, the same can be downloaded from
document/ information can be verified by the receiver. After a vendor has obtained a digital signature certificate issued by CA in the name of authorized person, who is authorized for submittingon-line offers, the vendor can participate in E-tenders on IREPS application.
8.HOW TO VIEW DIGITAL SIGNATURE CERTIFICATE?
Please install the driver for Crypto Token from the Compact Disk (CD), supplied along with the Crypto Token, as per procedure prescribed by supplier of the Digital Signature Certificate in the Manual. Insert your USB Crypto Token in the in the USB port of the computer. If the driver for Crypto Token is properly installed, you can see the Digital Signature Certificate in personal folder in the Internet Explorer. To view the Personal Folder, Please open Internet Explorer, Click on ToolsàInternet Optionsà ContentàCertificates, by default personal folder is visible. Select your certificate and view it. In case the certificate is not appearing, please contact the supplier of Digital Signature Certificate.
9.HOW TO CONFIRM WHETHER DIGITAL SIGNATURE CERTIFICATE HAS BEEN CORRECTLY INSTALLED?
After inserting the USB Crypto Token containing your Digital Signature Certificate in the system, view your Digital Signature Certificate in Internet Explorer by going to Tools àInternet Optionsà Content àCertificatesàPersonal. Please select your Digital Signature CertificateàViewàCertificationPath, a chain of the hierarchy of certificates starting from CCA to the user (CCA IndiaàCertifying AuthorityàUser name) will be displayed. If it is not showing, then import the CCA India Root certificate in the Trusted Root Certification Authorities Tab and CA (Certifying Authority) Certificate in the Intermediate Certification Authorities Tab. If you do not have CCA India and CA
Certifying Authority?s website.
10.HOW TO EXPORT PUBLIC KEY OF THE DIGITAL SIGNATURE CERTIFICATE FROM THE CRYPTO TOKEN?
Insert your Crypto Token into USB Port and open your Internet Browser and go to Tools ->Internet Option-> Content -> Certificates. Select your certificate and click on Export?. A certificate export wizard window opens, then click on next and then assign a location and a filename in your computer to
store the certificate. [Note: By exporting the certificate only public key of the certificate is getting stored in a file.] An alert message like The export was successful is displayed.