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The functions of the commercial department are numerous and some of its important functions are indicated below :

  • Fares and Freight rates.

  • Acceptance and booking of traffic.

  • Transshipment of goods.

  • Delivery of goods.

  • Loss and damage claims.

  • Claims Prevention.

  • Refund of fares and freight.

  • Catering and vending services.

  • Marketing.

  • Catering Ala - carte items.

Source : South Western Railway CMS Team Last Reviewed on: 08-03-2017  

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